What is the service charge for?

  • Updated

Together with our Partners, we want to provide a great service. That's why all orders with us include a service charge. We use this to improve our website and app, and to make sure your experience is the best it can be.

How much is the service charge?

When a courier on the Just Eat network delivers your order, the service charge varies by basket size, with a minimum charge of 99p and a maximum of £2.49

If the place you're ordering from does its own deliveries (or you collect your order), the service charge starts from 50p.

Do I have to pay a service charge if I collect my order?

All Just Eat orders include a service charge. For collection orders, the service charge starts from 50p. 

How will I know the amount of service charge on my order?

We’ll always show the service charge amount for each order. You can find this on both the basket and payment pages.