Service charge: This allows us to provide and continually improve our service (including customer care) and user experience (including expanding the choice of partners available to you).
Delivery fee: This fee helps cover the cost of delivering to you. It can vary depending on factors such as your distance from the store, the store you select, the order value, and, sometimes, the time of day.
Small order fee (SOF): This helps cover the cost of delivering small orders. Avoid it by adding more items to your basket.
Bag fee: All businesses are required by law to charge customers for certain types of carrier bags. The fee charged is based on how many bags the business uses on average across all orders.