My order never arrived, what should I do?

  • Updated

If you have a Just Eat account:

  1. Make sure you're logged in
  2. Have your order number handy (it's in the order confirmation email)
  3. Get in touch with us below

If you checked out as a guest:

Make sure you're using the same device and browser you used to place your order. Otherwise, the contact options won't be available on this page.

Having trouble accessing your guest order details?

Create an account and contact us or the place you ordered from. We'll be more than happy to help you out.